FAQ

How long will it take to receive my custom magnets?

We’ve streamlined our process to ensure that your custom photo magnets are created and shipped within just 48 hours. We know how exciting it is to see your favorite images transformed into beautiful, functional art, and we want to make that experience as quick and enjoyable as possible.

We know that life can be busy, and sometimes you need a quick turnaround for special occasions or last-minute gifts. That’s why our 48-hour processing and shipping policy is designed to meet your needs. 

Do you ship internationally?

At this time, we only ship to the United States.

What is your return policy?

At Magna Moments, we believe that your experience with our custom photo magnets should be nothing short of delightful. We understand that sometimes things don’t go as planned, and that’s perfectly okay! Whether it’s a small hiccup with your order or simply a change of heart, we’re here to support you every step of the way.

Our return policy is designed with your satisfaction in mind. We want you to feel confident and happy with your purchase. If for any reason you’re not completely satisfied with your custom magnets, we encourage you to reach out to us. We’re committed to making things right and ensuring that you have a positive experience.

We stand by our products and are proud to offer a 100% satisfaction guarantee. This means that if you’re not happy with your order, we’ll work with you to find a solution that meets your needs. Whether it’s a refund or a replacement, your happiness is our priority.

Thank you for choosing us to help you celebrate your memories. We’re here to make the process as seamless and enjoyable as possible, so you can focus on what truly matters—creating and sharing beautiful moments with those you love.